Who we are

Finebox.shop provides online French tutoring and coaching. The business is established in the United Kingdom. For any privacy question, contact boxltdfine@gmail.com.

Information we collect

We collect the information you provide when you contact us or book a package, such as your name, email address, French level, availability and order details.

How we use it

We use this information to arrange and deliver your lessons, communicate with you, handle payments, refunds and support requests, and meet legal obligations.

Payments

Payments are processed securely by Stripe. We do not store your full card details. Stripe processes payment data under its own privacy policy.

Sharing

We do not sell your personal information. We share it only with service providers needed to run our services, such as payment processing and email, or where required by law.

Retention

We keep your information only as long as needed to provide our services and meet legal, accounting and tax requirements.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or object to its use. To make a request, email boxltdfine@gmail.com.

Changes

We may update this policy from time to time. The latest version is always published on this page.